Metrics Every Legal Ops Team Should Track

You cannot improve legal work you cannot see, and most teams track none of it. A handful of metrics turns legal from a black box into a function you can actually manage.

The metrics that matter fall into a few groups: speed, spend, and risk. Together they tell you whether legal is getting faster, cheaper, and safer over time.

• Contract turnaround time from request to signature
• Legal spend as a share of revenue
• Number of matters by type and status
• Compliance task completion rate

Start with three or four numbers you can gather without extra work, and trend them monthly. The trend matters more than any single month’s figure.